Best Buy — Electronics Store in Brantford

Reviews of Best Buy

• Ethan

  Added 2016.06.29

  We love Best Buy for our tech because we already know what we want and why etc most staff are not very knowledgeable in most of the tech they are trying to sell.
• Cameron

  Added 2016.05.25

  Not the biggest best buy, nor the best technology store (we all know that), but it does feature some selections. Don't expect too much from any store because there is a chance of the product you are looking for is online only. A rule of thumb is that always ask for student price discount if you are a student, and you can prove it with an ID or something. Dell and Apple offers a variety of discount, so does other companies sometimes, so definitely go ask them if anything can be discount. Do actually purchase the warranty if your laptop is either 1. end of production line or 2. you don't know too much about computers, or both. The warranty does come in handy. Also, if the product is at its end production line, then a discount may or may not also be available, so always ask.
• Jordan

  Added 2016.05.07

  As a manager in retail myself, I 100% appreciated that gesture. I think it was handled extremely well and kudos to the team working today! Much appreciated!
• Jackson

  Added 2014.08.25

  Yesterday I went into the Brantford Best Buy to pick up a Christmas gift. I really didn't know much about what I was buying so I asked for help and was told that I was getting what I needed. I came home, wrapped the gift and put it under the tree. Not sure what made me open it to double check that it indeed did meet my requirements and I was disappointed to see that the information that I was given was actually incorrect. I returned to best buy with the item today to exchange it (obviously a little frustrated). I waited a little while to get assistance and had to ask for help but when the associate came over, she answered all my questions, knew exactly what I needed to know and helped with my new selection. The product I was getting was 10 dollars more but I didn't mind.... I just wanted what I had originally asked for and was prepared to pay the difference. At the customer service desk, i received an apology for the error and they matched the price for me. I didn't ask for it and I never once complained about the service I had received the night before, I just explained that i bought the wrong one and was glad I caught it before Christmas.
• Jayden

  Added 2014.06.08

  Seems to be a trend in best buy.... You need help... There is no help. I have spent more time wandering the aisles trying to find someone then anything else in this best buy and all others in the area. Whenever I actually go in for something they don't have it in stock. Constant empty shelves and displays. Prices aren't too bad. Comparebale to other stores. But reason to not go here. No service and no deals. Not a usual stop on my list
• Aiden

  Added 2013.11.14

  Times have changed. When this was Futureshop many staff could answer specific questions and seemed to have more specific product expertise in their respective areas on the floor than this new generation of kids they are hiring. Went in 3 times in the last 2 days and got a lot of "um's" be "ah's" when directing a few questions to 3 diff employees. Each employee could not answer one question I had for them without referring to their cellphones and the companies website and even after doing so were unsure and really never did answer most of the questions I had. I find myself constantly having to do the legwork and answer my own questions in many many retail stores now Many seem very unsure of themselves and have little product knowledge anymore. Only once have I talked to someone that seemed to keep up with the evolution of the product tech in his section when I bought my TV a few months months ago at Best Buy. Also ever since it went from a commissioned retail chain to non-commissioned format employee drive to enthusiastically help you out seems to have dropped right off the charts. Went in a mid January evening looking for Printer. Very slow time of year for retail storefronts and this was no exception. Maybe 3 customers in the store. Strolled around in the section I needed while listening to 4 employees just a few feet away chatting it up. No help for over 10 minutes. It's no wonder people are turning to online only and abandoning retail storefront shopping. Most of the prices at Best Buy are rarely competitive enough to take notice of to boot...